I have clocked over 15 hours with 5 Advisors within my first 12 days of owning QB Enterprise. I have been old to instruct Microsoft to uninstall and reinstall Windows. I never had trouble with Windows before, my PC is working well, and nothing is out of order except Enterprise. Prior Accountant Pro worked fine.  Transfer/installation of 3 big files 6/5/2020: Pro Accountant 2016 data, and 2018 data, and 2020 data. Reference no. [removed]. Please let me send an email. I never was given Priority Circle privileges or informed how to apply when I asked.  Before I purchased the Enterprise, I was directed to a more specialized technical support . I was anticipating a problem of this scope and he was very helpful. Can this matter be escalated?