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Replying to:
David-212915
QuickBooks Team

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Hi @darlene_hannah,

 

Welcome to the Community. I'm here to assist you with getting past the green circle that goes around and around, so that you can view open your invoices. 

 

It's generally recommended to perform general browser troubleshooting when a user encounters unexpected behavior, such as an invoice not opening. One of these suggestions is to clear your browser's cache, which is stored to speed up browser loading times, but can impede processes. The following article contains additional information about this, as well as steps for supported browsers: How Do I Clear My Browser Cache and Temporary Internet Files?.

 

If you are unable to open the invoices after clearing your browser's cache, I recommend the following article: QuickBooks Online Doesn't Load Correctly or Has Blank Pages.

 

These resources should help to get you on the right track for viewing your transactions. 

 

Please don't hesitate to let me know if you have any questions, as I'm just a post away. Cheering you to a productive and successful week ahead. 

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