I can see that this is affecting your business, allweldmf.
 

Thank you for your cooperation by contacting our Support team.

As I've checked, our engineers have not indicated a timeframe because we've received reports that an OS update last week (6/9/2020) was affecting the ability to print documents on some printers. This is what we are checking further because if there's an issue with the OS, the turnaround time will depend on the OS provider.

We're closely monitoring this case, so we can immediately send updates to the affected users. We're aware that printing and emailing documents are very important to our clients. Momentarily, you can try other options like giving written receipts to your customers.

Thank you for your understanding. We're just a comment away should you have additional questions about this.