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Replying to:
FritzF
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Thanks for getting back to us, @zoltan.

 

Since the issue persists after following the steps shared by my colleague above, I highly suggest contacting our Phone Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check why the total line is not showing on the invoice PDF. They can also perform other troubleshooting steps to fix this for you.

 

Here's how to reach them:

 

  1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
  2. Select Contact Us at the bottom to connect with our live support.

 

Just in case, I'll add these articles for future reference:

 

 

I want to make sure everything is taken care of for you, so please let me know how it goes or if you have any other issues or concerns. I'm more than willing to assist. Have a good one!

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