Hello there, @tlrod.

I've checked our records here and found out an open investigation (INV-47379) about this issue. Rest assured, this has already been raised to our banking engineers to know the root cause of this unexpected behavior. 

For now, I suggest reaching our Customer Support Team so they can add your contact details to the list of our affected users.

Here's how:

1. Go to the Help menu.
2. Click QuickBooks Desktop Help or press F1 on your keyboard.
3. At the bottom, click Contact Us.
4. From the Dialogue box, enter your question.
5. Click Continue, then select Get a callback.
6. Enter the information needed.
7. Once done, click Confirm my call.

Please check our support hours to ensure that we address your concerns on time: Support hours and types.

In the meantime, you can check this article for additional information about managing your QuickBooks account: Help articles.

Feel free to drop a comment below if you have other questions about QuickBooks. I'll be right here to help you out. Have a great day!