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FedUpWithThis
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I feel your pain my friend!....  I have changed banks and as able to set up the "Payroll" bank accounts in QOB. I have run payroll once since, the money was taken out of the new account however the QOB shows in the chart of accounts that it came out of the old account.  I was told I needed to change something in the "Accounting Preferences" in Payroll Settings, however I don't have that option anywhere. I've spent over 3 hours  on the phone over multiple calls with customer service only to be told theres a glitch on their end and I may need to cancel my Full Service Payroll and QOB accounts that I have been using for 2 years, and create a new ones and start from scratch. Ummmm NOPE! And on here I only get useless responses telling me the same nonsense as if they are just using standard responses and not even reading my post.

 

Hella aggravating! Its messing up my accounting.

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