Thank you for posting here in the Community, @RachelL.
you can create a vendor credit, then make a bank deposit. Once done use pay bills to link the deposit and the vendor credit.
Here's how to link deposit to vendors credit:
Even if you're not paying a bill, this is the right thing to do to keep your vendor expenses accurate.
- on the left navigation pane, click on + New then select Pay Bills.
- Choose the bank deposit you just created. You’ll see the amount of the vendor credit in the Credit Applied field. The Total payment should be $0.00.
- Once done, click Save and close.
You can also check this article for additional information about vendor credit: Enter a refund from a vendor.
Comment down on this thread if you have additional questions. Have a great day, and stay safe.
