Thanks for joining us here, norm22.
We're unable to create a local backup copy of your data in QuickBooks Online. This means that there's no option to clear or changed a transaction's reconciliation status in a backup copy of your books.
You'll want to reach out to your accountant before making any changes to make sure that your bank account is reconciled properly.
You can also reach out to our chat or phone support while clearing the transactions so they can guide you through. Here's how:
- Go to the Help menu and click Contact us.
- If you can't see the Contact us button, type in something in the search bar.
- Click Start messaging or Get a callback.
Let me know if you need anything else.
