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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
BettyJaneB
QuickBooks Team

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Glad to see you here in the Comminity, @LeanneB.

 

I can walk you through on how you can have the specific person receive the invoice of the particular customer in QuickBooks Online.

 

When you set up an email as a Carbon Copy (CC) for invoices in QuickBooks Online, all the entries sent will be received by email that you've entered.

 

In your case, I suggest adding the email address of the particular person on the customer's profile or in the entry itself. This way, he will be able to receive all the invoice transactions of the said customer. Make sure that the email addresses are separated with commas (,).

 

Please check out the sample snips attached below on how add them on your customers profile and on sales forms:

 

To give you more details about adding customer's information and emailing sales forms in QuickBooks Online, please see these resources:

Know that my doors are always open to help if there's anything else you need. Thanks for coming, and have a good one!

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