Good Afternoon, @TCampi.
This isn't the impression I want to leave you with. The Community is always here to have your back. If the funds are being drawn out of the old account, after trying to change the bank account, then I recommend contacting our Customer Support Team. They have additional tools to look further into your account to make sure the account is changed successfully. Here's how to get in touch with them:
- Go to the Help icon in the top right-hand corner.
- Select the Contact Us button.
- Type in your question and press Let's Talk.
- Scroll down and choose to Get a Callback.
If there's anything else I can do, please let me know. I want to make sure all of your concerns are addressed. Take care!
