I have read through all this and I am very disappointed with QBO.

I went with QBO because it had the import invoice functionality.  When looking through the template it has a place for taxable and the amount.  That would lead one to think the import functionality for taxes is available.

Also, the QBO import guide even includes a section about ensuring the taxes are filled out correctly and shows you how to do so (attached).

Not being able to import with taxes basically renders the invoice import functionality useless.

Oh but wait!  There is an app I can subscribe to for $100+ a year that allows me to import the taxes?  Huh...that seems odd.  Sounds like bait and switch to me.

This is base functionality and should be included in the product immediately.  Since it is not I am looking elsewhere.  Very disappointed in you QBO.  Very disappointed.

On another note, my bank transactions are not importing for some reason.  I tried to chat with someone and was told someone would be with me in about 5 minutes.  No one ever tried to chat with me.  After an hour of piddling around waiting I gave up.  Very disappointed.