Hi there, Davefreel.
If the refund came from an inventory item, then the process in recording the vendor refund for QuickBooks Online works that way.
Though, you can use a bank deposit to record the amount.
- Go to + New.
- Choose Bank Deposits.
- In the Deposit To drop-down, select the account where the money will be deposited.
- Type in the Date.
- Enter these fields:
- Received From: Choose the vendor who sent you a refund.
- From Account: Select the Accounts Payable account or the account used in the expense transaction.
- Amount: Enter the vendor check amount.
- Click Save and Close.
You can also visit the Enter a refund from a vendor article for additional insights about the process.
In case you've got other QuickBooks concerns, you can visit our Help articles page.
I'm just a few clicks away if you have additional QuickBooks questions.
