This post is now over a year old. In that time Quickbooks has added advertising to the software, links to business loans, "live accounting services" and other for sale items. Basically items that they can sell but really few small business care about. This fee is a high impact item, but one that Quickbook can't really sell. thus the priority on this is close to zero. Unless users state they are moving over to other solutions because of it, I don't expect to see it added to the software.

Don't mistake this as saying the Quickbooks shouldn't make a profit, they should. That is part of running a business. My issue is that they are placing making a profit well ahead of customer service.