Hi there, dreena327.

The contents under the "Name" column that do not appear in the Journal report is reported as an ongoing issue. Our Product engineers are now working to fix this as soon as possible.

I suggest contacting our QuickBooks Support Team, so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive an email notification once we resolve the issue.

Here's how to contact them:

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about exporting journal report.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

• Start a chat with a support expert.
• Get a callback from the next available expert.
• Ask the community to get help from businesses like yours.

7. Select how you want to contact them and fill in the information.

Please check this article to see steps on how to Memorizing a report to allows you to save it with its current customization settings: Memorize reports in QuickBooks Online.

You can also refer to this article on how you easily download the data entered into your file to your local computer: Export reports, lists, and more.

Please let me know if you have other questions related to QuickBooks. I'm always here to help.