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PJBooks
Level 3

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Hi James,

I have "reached out" to your customer "care" team.   They are very nice and helpful always, but the problem there is. they don't know the difference between inconveniences and software flaws.  Not showing the total for items purchased on invoices and left aligned number columns on customer statements are software flaws, EMBARRASSING software flaws, that I have to explain to my clients is not my fault, but I represent QBO.  QBDT and QBO is all I've done, and sold, for 20 years, so I'm taking this very seriously.  This type of error, your invoices and statements, is a reflection on me.  The fact that the left aligned number column has been going on for 2.5 years now does not give me great confidence in feedback or calls to the care team; I contacted the care team about that and left feedback.   QBO has received lots of feedback and there are discussions in Community, but nothing is done. 

Any other suggestions, James?

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