Hello PJBooks,

I've reviewed our system about the subtotals and found out that there's an ongoing investigation about this. I'd recommend reaching out to our Customer Care Team. They can pull up your account and provide additional details about this issue. They can also add your profile to the list of affected users that'll receive updates.

1. Click Help at the top menu and select Contact Us.
2. Enter the details of your concern and click Let's talk.
3. Select how you want to reach them (phone or chat).
4. Enter the necessary information to complete the request.

We'd appreciate your patience as we get to the bottom of this.