Thanks for letting us know that the Automatically Apply Credits is turned off, Shadow51.
We want to investigate this further and to do that, I'd recommend reaching out to our Customer Care Team by following the steps below. Before doing so, please click on this link here to view our support hours.
- Click the Help icon located in the upper right-hand corner.
- In the Help window, click the Contact Us button located at the bottom.
- Enter your question and click Let's talk.
- Select Start messaging or Get a callback.
Feel free to leave a comment if you have any additional questions or other concerns. Thanks.
