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Replying to:
Kristine Mae
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Once it's filtered to all dates, all transactions should show up, Rob. This unexpected behavior can be caused by some browser hiccups.

 

We'll perform the basic steps to fix it. Start with logging into your account through a private browser. This is the right place to isolate web issues. These are the shortcut keys:

  • Google Chrome: Ctrl + Shift + N 
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

If you're able to successfully view the entries using the private browsing session, go back to your regular browser and clear its cache. This prevents and fixes web issues.

 

Also, you can use a different browser like Google Chrome or Firefox.

 

Feel free to get back to this thread if you need more help with this.

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