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Let me join you, @RatchetRob1.
The journal entry is a record of a transaction that Debit and Credit column is assigned to an account and reflects on the chart of accounts.
The customer’s transaction page will only show sales transaction and does not include adjustment entries. You can run a Journal report in QuickBooks Online. This will show the entry you created for the specific customer. I’ll show you how:
- Go to Reports from your left navigation pane.
- Enter “Journal” in the search field.
- Filter the date under the Report period.
- Select the Customize button to filter the date under the Repor period.
- Click Run report.
You can use this article as a reference to show specific detail just the way you want them: Customize reports in QuickBooks Online.
Always feel free to check with us Robert if you need help with QuickBooks Online. Have a good one.