Welcome to the Community, @RatchetRob. Let's use the filter to view the journal entry you've created for your customer. Here's how:
- In the Customer's page, click the Filter down arrow to refine your search.
- Choose All transactions under Type.
- Select All dates under the Date drop-down list, then click Apply.
There, you'll see the journal entry. For future reference, read through this article: How to apply a journal entry credit to an invoice. It helps you learn about how to update an open invoice by applying the journal entry to it.
I'm always here to help if you have any other concerns or questions. Stay safe.
