Hi @bhammack,

Our engineers have already closed this on-going investigation as Resolved last March 9. With this, let's make sure that the report date and accounting method of both reports match when comparing them.

But if the amounts still don't match, I'd recommend contacting our Customer Care Support. They have the tools to pull up your account, securely, and perform the needed steps to resolve this sudden issue. You can do so by following the steps shared by my colleague, @Jovychris_A, above to reach our dedicated support.

Lastly, here's a few articles you can read for ideas in managing your reports and transactions: Reports and Accounting for QuickBooks Online.

If there's anything else that I can help you with, please let me know in the comments below. I'll be happy to lend a hand.