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Replying to:
ReymondO
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Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @dixonmotorsports.

 

It would be best to perform some basic troubleshooting to fix this.

 

Let's start by accessing your QuickBooks Online through a private browser. This a special mode where the browser doesn't record the browsing activity on the local device, so no trace will be left on the computer. Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 
If the project's cost shows up, then let's clear the cache in your web browser or try using a different supported browser. This might be a temporary issue with QuickBooks and the current browser that you use.

 

Let me also provide you a link to check if your browser is compatible with QuickBooks: Fixit.intuit.com.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around to help. Stay healthy and keep safe.

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