Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello, @mforest
Let me share additional information so you'll be able to locate your customer's payments.
Using the screenshot you've provided, I can see that the payments were initially deposited in the Undeposited Funds. You can check your QuickBooks Preference to see where customer payments will be deposited.
- Go to the Edit menu.
- Choose Preferences.
- Select the Payments menu.
- From the Company Preferences tab, make sure to uncheck the Use Undeposited Funds as a default deposit to the account tick box.
- Click Ok.
By doing the steps above, you'd be able to deposit your customer's future payments directly to the correct checking account.
On the other hand, when you create an invoice this increase the balance of your Accounts Receivable account. This account denotes the amount of money your customer owes you. Once they paid, it will be deducted to your Accounts Receivable at the same time it will increase the balance of your checking account.
Get back to us if you have other questions. I'm always here to help.