Hello, @flaviolima2001.

When getting a copy of the Form 1096, you shouldn't be asked to pay again since you've already e-filed and paid your 1099 form. Just make sure to click the Print button, not E-file.

For your detailed guide, follow the steps provided above, or check out this article.

If you're still asked to pay again, try printing a copy using a private window. Sometimes, the regular browser tends to hold onto information and over time can cause issues while working with QuickBooks.

To save you time, use either of these keyboard shortcuts:

• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If that works fine from there, go back to your original browser and clear its cache to start fresh. Also, using other supported browsers can help us narrow the cause of this behavior.

Let me know if you have any other questions. I'm a post away to help. Have a good day!