BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
mforest
Level 4

Cant find customer payment

My customer pays using Zelle, the online payment app.  His 8-19 deposit is in my bank.  The customer  section has the payment under his account.  The payment does not appear in my checking account.  It was deposited to undeposited funds.  When I click on the payment in the customer register I am taken to a customer payment screen with the amounts from 9-19, 10-19, and 11-19.  However there is nothing for 8-19.  How do I get this payment into my checking account?  I can only delete this payment if I can access the original deposit, but there is nothing in checking for August.  

Need to get in touch?

Contact us