I don't have unapplied payments.  The payments were deposited and posted to Services in a lump sum to the income statement.

I want to clear the invoices that I know were paid without applying payments.  I was going to do a journal entry but when I run a cash basis balance sheet a negative balance for the amount of the J/E shows up in the A/R and Accrual basis balance sheet is fine; the A/R is reduced based on the J/E.  What kind of entry can I make to have the cash basis balance sheet A/R be zero?  My journal entry is debit to Income statement and credit to A/R with the name of the customer selected.  The income statement is fine, Cash basis and Accrual basis.