Thanks for the reply. Unfortunately, it's not a browser issue. Clearing cache does not work. Using Google Chrome. Also get the same result if using the Mac APP. The labor costs are posted to the projects, I can see them if I drill in to TIME ACTIVITY, but they are not posting to PLs. They used to. But now they don't.
Some background: As I tried your suggestion, it occurred to me that there have been two changes to the set up since these PLs populated correctly. First, I recently upgraded to Mac OS Catalina. And, second, we recently added TSheets for time tracking, although we've yet to import anything from it into QBO. Client here is a residential contractor. His crew is currently tracking time in both TSheets and the legacy program (Exaktime). No time has yet been imported into QBO via any type of a sync. Rather, up until now, all time (historic) has been manually input using SINGLE TIME ACTIVITY.
PLs were working well, save for an open ticket we have at Intuit for a separate issue we discovered (this client was already on QBO but wasn't using it properly; some jobs go back in time as far as a year; in activating and setting up projects we had to go back and capture invoices that had already been paid and post them to the newly-created project for that job and, in so doing, we learned that an invoice does not populate to a project if it's assigned to it after it's been paid; to work around this we learned that if we re-coded the invoice from being posted to a category to being posted to an item it fixed the issue). But now when call up the PROJECTS dashboard the labor no longer populates into the PL. Once again, it's there. I can see it if I drill into TIME ACTIVITY.
Tech specs: using a one year old Mac Book Pro, Catalina OS, 200MBPS internet connection, most recent version of browser. Also have APP but don't use it because it runs too slow compared to browser.
As you can glean from the above, this has been a major rebuild of a set of books that had gone way wrong. New bookkeeper (now fired) arrived on the scene a year ago and converted this contractor from Desktop Enterprise for Contractors (which is where he belongs) on to QBO because that's what she knew. And then the accounting department collapsed. Have been working for two months trying to build something that resembles a set of books here but QBO is way outside of its depth. And now this.
