Let's perform some troubleshooting solutions to get the Profit and Loss working, MVG1.
I've checked here on our end and there's no reported case where the labor costs are not posted in the Project report There are times when a browser's cache data becomes full of frequently-accessed pages or damaged. When this happens, pages like accessing your report doesn't load properly.
To better isolate if this is a browser issue or not, let's access QuickBooks Online (QBO) using a private or incognito window.
Here's how:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
Then, go back to the Project report to see if the transactions posted in the Time Activity column is reflecting in the Project Columns section.
If it works, let's clear your browser's cache to delete temporarily stored files and free some space on your browser. You can also use other supported, up-to-date browsers to be thorough.
If the same thing happens, try clearing Intuit-specific cookies to refresh website preferences on your program. Just proceed to Step 2: Clear Intuit-specific cookies from your browser section in this article: Clear cache and cookies to fix issues when using QuickBooks Online.
I'll also personally share your feedback with our engineers regarding the instability of the Project feature.
To learn more about Projects, please refer to these articles:
I'm just one reply away if you need a hand with creating recurring transactions or any QBO related. I'm determined to ensure your success. Wishing you and your business continued success in all that you do.
