This is absurd! Why have an online software tool if you are still going to force people into bad business practices that violate GDP like sending a PO that looks unapproved because QBO included an approval line AGAINST the customer's procedures. This is the craziest part. $750 later and I still don't get to decide how I run my business. Customer should be able to control how their company is represented to their suppliers through POs and to their customers through invoices. I'll be checking out Freshbooks and other alternatives. I rarely see companies this tone deaf to customer needs.