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AileneA
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Thank you for reaching out to the Community. Helping you is our priority, @watch516.

 

We can no longer change the Vendor Profile, not unless if you delete the payments connected to QB Payment. However, we don't recommend it as this is historical transaction. 

 

I recommend reaching out to our Customer Support via messaging as they have the tools to pull up your account in a secure environment. 

 

Here's how: 

 

  1. Log in to QuickBooks.
  2. Go to the Help menu and select QuickBooks Help.
  3. Click Contact Us

 

If you have any more questions, don't hesitate to reach back out. Have a great rest of your day!

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