Thank you for posting, @JN816.

QuickBooks Online (QBO) doesn’t have a specific report that will include accounts with zero balances. As a workaround, you can run two reports, such as Accounts List and Profit and Loss, to compare which accounts have a zero balance.

The Account List report shows accounts with zero balances except for expense and income. While the Profit and Loss report show expense and income accounts balances, not including those with zero.

1. Go to Reports.
2. Type in Account List or Profit and Loss in the search field and click on it to open.
3. Click the Export icon and select Export to Excel.

I've added some screenshots below so you'll know what I'm referring to.

Here's an article just in case you want to customize reports in QBO: Customize Reports in QuickBooks Online. This link provides detailed steps of ways to filter and format the report.

Please don't hesitate to drop a comment below if you have further questions. We're here to help. Have a great day!