Thanks for dropping by the Community, @info4ruth1 

To ensure that I'm on the same page, I'd like to ask where you've created the reimbursable expense account? Is it in Expensify or QuickBooks Online (QBO)?

Also, may I know what you're referring to as the old system? Any additional information will help me provide the best resolution for this issue.

Please click the Reply button below to add more details, and I'll get back to you right away. I'm Looking forward to hearing from you soon.