I appreciate you for bumping up this thread, jshand.
The A/R accounts cannot be deleted because of the transactions associated with it. We don't have to do so because it will mess up your balances.
What we can do is to merge the A/R accounts to the default one. I'll guide you on where you can do it. Here's how:
- Go to the Accounting and select the Chart of Accounts tab.
- Locate the account that you wish to merge.
- Under the Action column, click the drop-down arrow next to the View Register. Then, select Edit.
- Change the name of the account, use the name of the default Account Receivable account in your book.
- Click Save and Close.
You may need the sample screenshot below:
To know more about managing the default and special accounts, you can go to this link: Manage Account in QuickBooks Online.
Just virtually tap me on the shoulder if you need further assistance. I'll get back to you as soon as I can.
