Hello, vr2022.
I'd be glad to walk you through on how to undo your reconciliation. So let's get started.
If you are an accountant, you have the ability to undo your reconciliation in the new Reconcile screen by following these steps below:
- Click the Gear icon in the upper-right hand corner.
- Select Reconcile.
- Click the Reconciliation History link in the upper-right-hand part of the page.
- Choose the correct Account and Report period.
- Find the report and click the drop-down arrow beside View report.
- Select Undo and Yes to confirm.
- Click Undo and then OK.
You can refer to the Undo a reconciliation in QBOA article for detailed steps with a video.
On the other hand, if you're not an accountant, unreconciling the transaction manually will affect your beginning bank balance. I'd suggest consulting an accountant for more expert ways of dealing with this kind of situation. Also, you may find this article helpful: How to unreconcile a transaction or undo a reconciliation.
As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps.
Please let me know if you have other questions about reconciliation. Have a good one.
