@GraceC ,

You guys need to stop telling people that it's an issue on their end.  It is QB that did this.  It has NOTHING to do with which browser they are using, or if the cache needs help.  

IT IS ALL QUICKBOOKS and trying to force us to use Online Bill Pay.   

Calling customer service or anyone else doesn't help, either.  They ALL just say that it is, how it is.  They have NO intentions on changing things back, or fixing what's totally broken.  They won't even put things back, that NEED to be there. 

@Kelly3 

It's a lost cause. I've been trying for over a week to get answers.  They just keep telling me this is how it is and we, as customers, have to deal with it. Good luck!!