Hey there, @barbatrapid.

While Acculynx doesn't pull in that information, if it updates a sales form with data you've manually inputted, anything not sent by the integration will be cleared. This is a limitation to this specific application. As my colleagues have mentioned, I recommend reaching out to their support team to see if they will be able to add the ability to specify a sales rep on their side to be sent over so that you don't run into this issue again.

If you have any other questions, I'll be here to help. Have a great week!