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jkannesser
Level 2

Errors on Balance Sheet Due to Credit Memos

Has anyone else noticed that since 7 days ago, there is a MAJOR glitch in the reporting software of QBO? If you happen to use Credit Memos and be CASH BASIS, the detailed reports randomly "drop" applied credit memo amounts providing ERRONEOUS reporting totals. I have spent over 9 hours with QBO, and so far all they come up with is that the calculations are correct.

 

If the calculations are correct, then why when I expand a summary number of lets say $200,000, that the corresponding detail report show a total of $800,000??? 

 

BEWARE of your financial statements.

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