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Replying to:
MaryLandT
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Hi there, nycvelo,

 

Thank you for sharing an update about the message you're getting when accessing QuickBooks Online (QBO).


To clear things out, you'll get the "Your browser seems to be zoomed. Please reset it for the best experience" message when you recently zoomed in and out the browser.

 

I've experienced the same thing here on my end. This is normal and does not affect any of your data in QBO. Also, clearing the browser's cache won't remove the message. See the screenshot below for your visual reference.


 

Also, I've read online that the latest Safari update has a new design. It can memorize the zoom level per site. It could be the reason why you're experiencing this behavior.

 

Let me know if you have follow-up questions, and I always have your back @nycvelo.

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