Welcome to this conversation, @dmilner59. I appreciate you for sharing more detailed information about your concern. 

To clarify, QuickBooks 2020 only supports the following Microsoft Office: 

• Office 2019 (Compatible with R3 and later)
• Office 2016 (including Outlook 2016) both on 32 and 64-bit.
• Office 2010 SP2, Office 2013 and 365 (including Outlook 2010 and Outlook 2013) both on 32 and 64 bit.Note: Office 365 is only supported when it is locally installed, not the web version.

In your case, I'd suggest you upgrade your Microsoft Office to any of the criteria listed above. Check out this article for more information: System requirements for QuickBooks 2020 and Enterprise Solutions 20.0.

For future reference, read through this topic: Release notes for QuickBooks Desktop 2020. It helps you learn about the latest updates and improvements in QuickBooks. 

Feel free to message again if you have any more questions. We're always here to assist you further.