We would like to further investigate what's causing this issue with our engineers, stevec25.

I'd recommend contacting our Customer Care Team by following these steps:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Select Start messaging or Get a callback.

Please keep us posted if you have successfully created the check. Thanks.