Let me help getting rid of the error, cpryor.
What my colleagues mentioned to this thread is correct. The said error only occurs if there was an inactive accounts, customers, items or vendors when recording a transaction. I also appreciate sharing the workaround you've done.
With the use of Audit Log, we can check the changes made into your account. Also, I suggest contacting our Customer Support Team since you've verified that nothing has inactivated. That way, they can further investigate this and so they can create a case if needed.
- Go to Help and select Contact us.
- Enter the exact error message in the question field, then click Let's talk.
- Choose either Start a message or Get a callback.
Hope I'll be hearing from you again. I'll always be here if you need more assistance.
