Hi, @JThomas and @mch2.
After researching this issue further, I've discovered there's an open investigation about no longer having the option to "Make Payment." QuickBooks is aware of this unexpected problem, and our Engineers are working hard to resolve it as soon as possible.
If you'd like to get added to a list of affected users to receive updates on this matter via email, I suggest contacting our Support Team. They have the tools to link your account to the investigation. Here's how to contact them:
- Go to the Help icon.
- Press Contact Us.
- Give a brief description of the issue and select Let's Talk.
- Click Get a Callback.
Keep us updated on this matter. I'm always here to have your back and get you back to business.
