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Adrian_A
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Thanks for getting back to me and adding additional information, bradstreet14.

 

The designation won't affect why the Retained Earnings account has disappeared. Since you've started entering transactions with the year 2014, let's perform the verify and rebuild steps. This helps us to identify any data issues causes the account to disappear.

 

  1. Click the File menu.
  2. Select Utilities, and then select Verify Data.
  3. If the program detects a specific error, try searching in our support site.

 

If you receive Your data has lost integrity error, it indicates that the program detects an issue. We'll need to rebuild your data to fix it. Here's how:

 

  1. Click the File menu.
  2. Select Utilities, and then Rebuild Data.

 

You can check this article for more information about the process: Verify and Rebuild Data.

 

Afterwards, let's check to see if the Retained Earnings account has appear.

 

On the other hand, there's no need for us to manually add another Retained Earnings account. Your profits will only be transferred to the account created by the system.

 

Feel free to run the Balance Sheet report to show all your retained earnings. You can do this by clicking the Reports menu, and then selecting Company & Financial. Then, selecting Balance Sheet Standard.

 

I'm always around if there's anything that I can help!

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