Thanks for following on this thread, @A1231.

I have a few troubleshooting steps you can try to help open the report. First, download the latest release, as this will help ensure proper performance and functionality.

1. Go to the Help menu at the top to choose Update QuickBooks Desktop.
2. This will open another window where you can select the Update Now tab.
3. From there, mark the Reset Update box to remove the previously downloaded updates and then hit the Get Updates button.
4. When the Update QuickBooks Desktop window opens, choose OK to continue.
5. Once the download completes, close and reopen QuickBooks to kick off the installation.

Next, open the company file and then run a report. If you continue to get the same result, access the sample file to check if the issue is with the company file or the program itself.

Here’s how:

1. Tap the File menu at the top and select Close Company.
2. In the No Company Open window, click the Open a sample file icon and choose a company file.
3. Once it’s open, pull up any reports.

If none of these steps work, repairing QuickBooks can help fix unexpected behaviors when using the desktop program. Follow the recommended steps in the Repair your QuickBooks Desktop for Windows article.

Stay in touch if you have any questions or need further assistance working in QuickBooks. I’ll be right here to help you. Have a good one.