Nope, sorry.  Don't see "To-Do" list in private mode or after clearing browser cache.  And, I don't see the options you note in #2 of your instructions.  When I click on "export data" I get the attached screen.  I don't want to export from QB online / import to QB Desktop via Excel spreadsheets.  I want to import to QB Desktop the transaction-level data that QB downloaded for me from my online account and said they sent to me.  I've now got almost 12 hours invested in what should be a simple point & click process, getting very frustrated with QB products & support at the moment.