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Buy nowThank you for getting back to me :).
The problem is that the now finished reconciliation report shows uncleared deposits and uncleared payments for our entire history (back to 2005). We were only trying to reconcile January 2020 since our books were up to date in QB Desktop through 12/31/2019. When we synced the bank statements, we only pulled transactions as early as 1/1/2020. I don't know why all of the QB transactions prior to 1/1/2020 were included in the reconciliation report. Now the line item at the top of the Reconciliation Report, "Uncleared transactions as of 1/31/2020) is off by a material amount. I need to know how to change this number to reflect reality, as the register balance on the Report is now overstated. I hope I've explained the issue better. Thanks again!