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Replying to:
JenoP
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Thanks for getting back in this thread with additional details, BobbyJ.

 

I'd like to ask how the deposits were imported? Are they imported directly from Bank Feeds, or through a .qbo file? Either way, imported transactions can be edited as soon as they're accepted in your company file.

 

The way to edit the the information is by clicking the small drop-down list beside the name of the payee (under the Received From column). Then, select the correct one before clicking Save and close. 

 

Also, Deposit transactions does not a separate name field. This is why payees name are tagged under the Received From column. 

 

If it's reverting back to the old name or not saving at all, please contact our phone support team. They'll take a closer look at this to determine what's causing the issue. 

 

Here's how:

 

  1. Go the Help menu and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Let them know that you're having issues with your banking transactions.
  4. Click Continue, then select if you want to schedule a callback.

I'll be around if you have other questions. We'll make sure that we get everything sorted out for you.

 

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