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Replying to:
MaryAnn_E
QuickBooks Team

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Hi @Pii-GC,


Let's resort list the template page to get it back to the original order.  If you have changed the order, this process will undo changes. Please follow these steps:
 

  1. Go back to the Lists menu.
  2. Select Templates.
  3. Click the View menu.
  4. Choose Resort List.
  5. Click OK on the Are you sure you want to return this list to its original order? prompt.

Once done,  you can check the template if the register line shows.

 

Here's an article you can read more about the resorting list in QuickBooks: Re-sort Lists.

 

If the same problem occurs, I suggest contacting our customer support team to check the customization of templates.

 

I'm just a reply away if you need anything else. I'll be here to help.

 

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