Someone PLEASE hold my hand! I see all this advice to attach memos, etc. When I run a report or open the unpaid invoice my only option (as far as I can tell) is to receive payment and input a monetary amount in the amount paid block before I have the choice to write the unpaid balance off. I'm not going to get the unpaid balance so my only option I can see is to show a payment of at least 1 cent and then write off the remaining. I run a heavy equipment business and I'm good at that but not QB. Thanks for any clarification.