I can see that you've been through a lot already, Eva7.
And I appreciate all the troubleshooting steps you've performed. Let's try another one to fix this so you can send your forms by opening a sample file.
To Open sample file:
- Double-click on the QuickBooks icon.
- Hold the CTRL-key.
- Select open a sample file.
- From the list that opens up, select any of the sample files.
If the same thing happens, I'd suggest contacting our phone support team so they can assist and investigate this further.
Please let me know how things turn out. I'm here if you need more help.
